The McNay Group
1-800-676-2629
1-800-Mr McNay

Annuity Service Page
People who purchased an annuity or are receiving payments from a structured settlement may need help with some of the following items:
1. Setting up direct deposit for a bank account
2. Getting a copy of a lost or misplaced annuity policy
3. Changing an address
4. Changing the bank account where they are receiving payments
5. Reporting the death of someone receiving or set to receive payments from an annuity
6. Changing a beneficiary
7. Asking questions as to when payments will start or how they are set up
8. Just have annuity questions in general
The following life insurance companies have well-trained customer service specialists who are there to help annuity holders. We have put together a list of companies that we work with, or have worked with in the past, and how to call their customer service associates.
Some companies have websites that allow you contact them via email and fax. When possible, we have included those pages along with the phone numbers. Click on the logos to receive the contact information.
DOWNLOAD WORD FILE


800-840-3870 877-690-4092(FAX)

800-288-4088 ext 8006

888-285-4332 http://atheneannuity.com/customerservice/service-forms/
Go to link
800-879-8271

877-633-5217

(see Genworth)

800-432-6631

800-432-6631

800-678-2282

877-565-2968 https://www.jackson.com/forms/FormsSearch.jsp?framework-guid=36005e009a8ddc2b479d01a500980077
Go to link
866-275-5477 option 2

800-451-7065 option 2 https://www.liberty-life.com/omapps/ContentServer?c=Page&p=1037792383906&pagename=Life%2FPage%2FLifeFull&cid=1239998133941
Go to link
800-427-9409 https://www.metlife.com/institutional-retirement/brokers/torts-settlements/index.html#settlements
Go to link
(800) 487-6669 https://us.axa.com/customer-service/overview.html
Go to link
212-576-6243 https://www.nylss.com/ss/v/index.jsp?contentId=152703&vgnextoid=3458966ccf317310VgnVCM100000ac841cacRCRD&vgnextchannel=8d0e0a08b7e07310VgnVCM100000ac841cacRCRD
Go to link
(All cases pre 1/1/2012; NY cases after 1/1/2012) 888-728-5611 http://ip.rsd.pacificlife.com/ssc/home/structured_settlementannuities.html
Go to link
888-778-8118 http://www.retire.prudential.com/view/page/rs/16977
Go to link
(see Symetra)

800-796-3872 http://www.symetra.com/About/Pages/Contact-Symetra.aspx
Go to link
(see AEGON)